Shipping policy

SHIPPING POLICY — MISFORTUNE STUDIOS

Last Updated: August 27, 2026

Misfortune Studios LLC currently ships orders within the United States only.

ORDER PROCESSING

Orders are generally processed within 2–3 business days, excluding weekends and holidays.

Processing times may be longer during product launches, high-volume periods, holidays, or other circumstances disclosed on the product page or at checkout.

Processing time refers to the time required for Misfortune Studios to prepare an order for shipment. Carrier transit time begins after the order has been accepted by the shipping carrier.

SHIPPING METHODS AND RATES

Available shipping methods and rates are displayed at checkout based on the destination, package details, and available carrier services.

Misfortune Studios currently offers carrier-calculated shipping through available shipping services.

TRACKING

When tracking information is available, customers will receive shipment confirmation and tracking details using the contact information provided with the order.

Tracking information may take additional time to update after a shipping label is created.

SHIPPING ADDRESSES

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an address error, contact us as soon as possible at misfortunellc@gmail.com.

We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the carrier.

Additional shipping costs may apply if an order must be reshipped because an incorrect or incomplete address was supplied by the customer.

CARRIER DELAYS

Estimated delivery dates are provided by shipping carriers and are not guaranteed by Misfortune Studios.

Misfortune Studios is not responsible for carrier delays caused by weather, service interruptions, holidays, transportation disruptions, or other circumstances outside our reasonable control.

We will reasonably assist customers with carrier-related issues when possible.

LOST OR MISSING SHIPMENTS

If tracking shows no meaningful movement or an order has not arrived within 21 business days after shipment, contact us at misfortunellc@gmail.com with your order number.

We will review the tracking information and, where appropriate, assist with a carrier investigation.

If tracking shows that a package was delivered but you cannot locate it, please first check the delivery area, household members, neighbors where appropriate, and the shipping carrier.

After completing those steps, you may contact us and we will review the situation.

DAMAGED SHIPMENTS

If an order arrives damaged, contact us within 7 calendar days of delivery at misfortunellc@gmail.com.

Please include:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the packaging when relevant

Eligible damaged or defective items will be handled according to our Refund Policy.

INTERNATIONAL SHIPPING

Misfortune Studios does not currently offer international shipping.

CONTACT

Misfortune Studios LLC
misfortunellc@gmail.com