Refund policy

REFUND POLICY — MISFORTUNE STUDIOS

Last Updated: August 27, 2026

Misfortune Studios produces and releases merchandise in limited quantities. Unless otherwise stated below or required by applicable law, all sales are final.

We do not accept returns, exchanges, or refunds for:

Incorrect size selection
Change of mind or buyer's remorse
Accidental orders
Preference regarding fit, color, or styling when the item received matches the product ordered
Normal wear and tear
Damage occurring after delivery through use, washing, alteration, misuse, or improper care

Customers should review product descriptions, available measurements, size information, and order details carefully before purchasing.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive an item that is damaged, materially defective, or different from the item you ordered, contact us within 7 calendar days of delivery.

Email misfortunellc@gmail.com and include:

Your order number
A description of the problem
Clear photographs showing the issue
Photographs of the packaging when relevant

We will review the claim before determining the appropriate resolution.

Depending on the circumstances and available inventory, an approved claim may result in:

A replacement
A refund to the original payment method
Another mutually agreed resolution

A replacement is not guaranteed when inventory is no longer available.

SIZING

Unless an item is materially different from the published product information, we do not provide refunds or exchanges because a customer selected the wrong size or because the customer prefers a different fit.

Customers are responsible for reviewing the available size and garment information before ordering.

ORDER CHANGES AND CANCELLATIONS

Orders begin processing after they are placed.

If you need to request a correction or cancellation, contact misfortunellc@gmail.com as soon as possible.

We may attempt to accommodate the request, but we cannot guarantee changes or cancellations once fulfillment has begun.

SHIPPING DELAYS AND NON-DELIVERY

Carrier delays do not automatically qualify an order for a refund.

If an order has not arrived within 21 business days after shipment, or tracking shows an unusual extended interruption, contact us so that we can review the shipment and assist with a carrier investigation where appropriate.

PACKAGES MARKED DELIVERED

If a carrier marks a package as delivered but you cannot locate it, first review the delivery location and contact the carrier when appropriate.

You may then contact Misfortune Studios and we will reasonably assist in reviewing the shipment.

A carrier delivery scan does not automatically establish eligibility for a refund or replacement.

RETURN AUTHORIZATION

Do not mail merchandise back to Misfortune Studios unless we have specifically authorized the return.

Unauthorized returns may not be accepted or refunded.

REFUND PROCESSING

When a refund is approved, it will ordinarily be issued to the original payment method.

Processing time after a refund is issued may vary depending on the customer's bank or payment provider.

CONSUMER RIGHTS

Nothing in this policy is intended to limit any non-waivable rights available to a customer under applicable law.

CONTACT

Misfortune Studios LLC
misfortunellc@gmail.com